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Pensions Department

Pensioner Self Registration Portal.

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User Guidelines for Pension Self Registration Portal

Welcome to the Pension System registration process! Please follow these guidelines to ensure a smooth and successful registration.

1. Eligibility
Before you begin the registration process, please ensure that you meet the following eligibility criteria:
  1. You must have served as a State Officer, a Member of Parliament, a Civil Servant, a Teacher employed by TSC, Kenya Defense Forces, National Police Service, Prison Service and the NYS.
  2. A dependent of the Principal Pensioner who served in the above service.
  3. You must have been receiving a monthly pension by October 2024.
2. Requirement
  1. Have the following documents (pdf format):
    1. A scanned copy of your National ID card (front and back).
    2. A scanned copy of Bank / SACCO Card (front side) where your monthly pension is being remitted (Account number and name SHOULD be legible).
    3. Scanned birth Certificate (Child) and Death Certificate(Principal Pensioner, where applicable), tax exemption certificate (where applicable)
  2. Valid email address and phone number.
3. Registration Process
Follow these steps to complete your registration online:
Step 1: Create an Account
  1. Go to the Pension Registration url Click Here
  2. Choose User Type: (Principal Pensioner, Dependant Spouse, Dependant Child, Maintenance Case, Dependant Guardian).
  3. Input Either (National ID No., Personal Number (used while in service), Pensioner’s Pension Number)
  4. Click on the Proceed Button.
  5. The details of the Principal Pensioner (Name, National ID No, Employee No, and Pension Number will be displayed). (If details are correct please proceed, if details cannot be displayed try another field, choose support request).
  6. Click on the Confirm Button.
  7. Provide Your Valid Email Address
  8. Click on the Proceed Button.
  9. Provide Your Valid Telephone Number.
  10. Click on the Proceed Button.
  11. You are required to enter your login credentials for your account (You will be redirected to the login page).
Step 2: Log In
  1. Use your email or phone number as the user name .
  2. Enter password to your account.
  3. Click on the Login Button.
Step 3: Complete the Registration
  1. The registration process has been divided into various sections (After every section Click Next Button)
  2. Fields Marked with an (*) are mandatory
  3. Upload required documents in their correct format (PDF) and max size (2MB)
  4. Additional Information: Tick any other pension you are receiving (E.g. If you are earning a pension as a principal pensioner and also having a dependant pension).
Step 4: Review, Confirm and Submit 
  1. Scan and upload the required documents (ID, proof of employment, proof of address, etc.).
  2. Ensure the files are in Portable Document Format (PDF) and within the size limit (Maximum size is 2 MB).
Step 5: Review and Submit
  1. Review all the information you’ve entered to ensure accuracy.
  2. Check box to confirm the accuracy of the information provided.
  3. Click on the Submit Button to complete your application.

    4. Once submitted a summary of your data is sent to your email as a proof of registration and completeness.

    Note:

    You can amend your details after submission if you notice missing fields or erroneous data.

Disclaimer:

Providing false, misleading, or inaccurate information in this form is strictly prohibited. All information submitted must be truthful and verifiable. Any attempt to falsify details will result in the rejection of your registration, the cancellation of any associated approvals, and possible disqualification from future applications

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